Online dispute resolution platform

The EU Commission provides a platform for out-of-court settlement. This gives consumers the opportunity to settle disputes related to their online ordering, initially out of court. The dispute resolution platform can be found here: https://ec.europa.eu/consumers/odr/

Our e-mail for consumer complaints is: b2b(at)highheels-grosshandel.de

We are ready to participate in a dispute resolution procedure before a recognized consumer dispute resolution body.